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Privacy Policy

Your privacy matters. Here is exactly what we collect, why we collect it, and how we keep it safe.

Last updated: August 16, 2026

1. Introduction

Ogdams SimHosting (operated by OGDAMS TECHNOLOGIES LTD) provides SIM hosting and telecom vending services — including data vending, airtime VTU, cloud vending and reseller API access — across MTN, Airtel, Glo and T2Mobile networks in Nigeria.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, register an account, use our services, or call our API. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect information you give us directly and information generated through your use of our services:

  • Account information — your name, email address, phone number, username, password (stored securely as a hash) and account preferences.
  • Transaction data — data and airtime vending orders, recipient phone numbers, wallet balances, funding and payout history, and transaction references.
  • API usage data — API keys, endpoints called, timestamps, request logs and the IP addresses your integrations use.
  • Device & network data — where you use our vendor applications, we may receive device identifiers, battery/connection status and SIM-related configuration needed to deliver the service.
  • Payment information — we do not store your card details. Payments are processed by our payment providers, who handle your card details under their own privacy policies.

3. How We Use Your Information

  • To create and manage your account, authenticate you and secure your API keys.
  • To process your data and airtime vending orders and keep your transaction history.
  • To fund your wallet, calculate balances and process payments and refunds.
  • To provide, maintain and troubleshoot our services, including our API and vendor applications.
  • To detect, prevent and investigate fraud, abuse and security incidents.
  • To communicate with you about your account, service updates and support.
  • To comply with legal and regulatory obligations.

4. Legal Bases for Processing

We process your personal information where we have a lawful basis, including: your consent; performance of a contract with you (to provide our services); our legitimate interests (security, fraud prevention and service improvement); and legal obligations.

5. How We Share Your Information

We do not sell your personal information. We share it only as needed to operate our services and comply with the law:

  • Payment providers — to process wallet funding and payouts.
  • Telecom operators — MTN, Airtel, Glo and T2Mobile, to complete vending and verify transactions.
  • Service & hosting providers — for server infrastructure, cloud storage, email delivery and analytics, under appropriate confidentiality obligations.
  • Legal & regulatory — where required by law, court order or government authority, or to protect our rights and the safety of our users.

6. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences (such as theme) and understand how our site is used. You can control or disable cookies in your browser, though some parts of the service may not work correctly without them.

7. Data Security

We use appropriate technical and organisational measures to protect your information — including encryption in transit, secure password hashing, restricted access controls, and IP allow-listing for API credentials. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide our services, resolve disputes, prevent fraud, and comply with legal and financial record-keeping requirements. Transaction and financial records are retained in line with applicable law, after which they are securely deleted or anonymised.

9. Your Rights & Choices

Subject to applicable law, you may have the right to:

  • Access — request a copy of the personal information we hold about you.
  • Correction — ask us to correct inaccurate or incomplete information.
  • Deletion — request deletion of your personal information, subject to legal retention requirements.
  • Restriction & objection — ask us to restrict or stop certain processing.
  • Portability — request your information in a structured, machine-readable format where applicable.

To exercise any of these rights, contact us using the details in Section 13. We will respond within the timeframe required by law.

10. International Data Transfers

Your information may be processed by our service providers located outside Nigeria. Where we transfer data across borders, we rely on appropriate safeguards to protect your information.

11. Children's Privacy

Our services are intended for adults operating lawful businesses. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Third-Party Links

Our website and documentation may link to third-party websites (such as payment providers or messaging apps). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date. It is your responsibility to check this page periodically for changes. Where changes are material, we will also notify you directly.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Legal & Resources

Terms of Service API Documentation View Pricing